Shipping and Returns Policy

Shipping Addresses & Order Security

To ensure the safe and direct delivery of all 88th Company products—from our apparel and smaller accessories to my custom hand-painted art pieces—I only ship to valid physical residential or business street addresses.

No P.O. Boxes or APO/FPO Addresses: Orders placed with a P.O. Box as the delivery address will be put on hold, and you will be contacted to provide a physical address.
No Freight Forwarding Services: I do not ship to freight forwarders, re-shipping hubs, or temporary pickup points.
Order Verification: 88th Company reserves the right to verify billing and shipping details for any order. If an order cannot be verified or uses an unapproved address type, the order will be canceled and refunded to the original payment method.

International Shipping, Customs & Import Taxes

All international orders are dispatched DAP (Delivered at Place). Prepaid shipping fees cover express transit (via courier/freight), but do not cover local government import taxes, tariffs, or customs clearance fees.

Standard local tariffs, customs duties, or handling charges are levied directly by destination customs authorities upon entry into the country. These fees are the sole responsibility of the recipient and are non-refundable. 88th Company is not responsible for any government taxes, tariffs, or customs duties.

If a shipment is refused or returned due to unpaid local customs fees, initial shipping costs, return freight fees, and handling expenses will be deducted from any potential refund once the package is safely returned to us.

Billing & Shipping Address Matching

To protect my clients and prevent credit card fraud, your shipping address must match the verified billing address associated with your credit card or PayPal account.

- Verification Checks: All orders undergo automated Address Verification System (AVS) checks during checkout.
- Mismatched Information: If an order is placed where the shipping address does not match the billing address, the order will be flagged for review, placed on hold, or canceled and refunded to the original payment method.
- Gifts & Special Requests: If you are purchasing an item as a gift to be delivered to a different address, please contact me directly at sonia@88thcompany.com before placing your order so I can manually verify and approve the shipment.

Shipping Rates

To ship your valuable art-to-wear, I picked DHL Express worldwide! It should reach in 3 to 4 days anywhere around the world. For any made-to-order item, please count three business days for me to print your design and send it. You will receive an email notifying you (including your tracking number) that your art-to-wear is ready and has been shipped.

Rates:

For any art-to-wear above $500 the shipping is free through DHL Express
For any art-to-wear below $500 a shipping flat rate will be applied depending on your location through DHL Express:
Europe, Africa and the USA: $13
Asia and South America: $15

If you have any questions please feel free to contact me directly at sonia@88thcompany.com

I will be in contact with you throughout the shipping process.

Important reminder: taxes may apply from your country’s customs. So please, make sure to contact your local customs for information.

Returns

I understand that you may want to return an item. Please remember these items are art-to-wear and a one-of-a-kind art piece. Exchanging it to a different size is impossible. However, if there’s a problem with the art piece itself, I’m always here for any repair.

Please read my return policy:

As soon as you have any issues, please contact me directly at sonia@88thcompany.com
If we can’t find a solution through email I will provide you with my return address through email.
The customer is responsible for paying for the shipping fees from his/her location. Shipping costs are non-refundable. Depending on where you live, the time it may take for your returned product to reach me (to avoid any issue make sure to include a tracking number).
Since the t-shirts aren’t unique pieces, they are the only exchangeable items for size.
Returns for the purchase price of goods must be postmarked within 7 Days of receipt.
All items that are sent back must be unworn and unwashed.
Items purchased on sale are non-refundable.
Downloadable prints are non-refundable

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Gifts

If your item is marked as a gift, it will be wrapped and customized to your liking. You can also customize a handwritten card for the recipient. At 88^th Company, all the wrapping is handmade and unique to each item.

Refunds

Once your return is received and inspected, I will email you to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at sonia@88thcompany.com